About the Author
Customer experience specialist with a focus on service quality in the moving industry. Noura has implemented quality assurance systems that increased customer satisfaction rates to 98% and manages post-move follow-up programs.
Areas of Expertise
Customer ExperienceQuality AssuranceService ExcellenceFeedback SystemsProcess Improvement
Credentials & Certifications
- MBA in Service Management
- Certified Customer Experience Professional (CCXP)
- Six Sigma Green Belt
- 98% customer satisfaction achievement
Articles by Noura Al-Harbi
No articles available by this author at the moment.