Privacy Policy
Last Updated: November 1, 2023
Introduction
At Al Biaan, we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect and use your information when you visit our website or use our services. Please read this policy carefully to ensure you understand our practices regarding your data.
Information We Collect
We collect personal information such as name, email address, phone number, and address when you voluntarily provide this information to us, for example, when requesting a quote or contacting us. We also collect non-personal information such as browser type, operating system, IP address, referring pages, date and time of visit, and other information about how you interact with our website. We use cookies and similar technologies to collect this information.
How We Use Your Information
We use the information we collect for the following purposes: To provide and improve our services, to respond to your inquiries and requests, to send you information about our services or changes to our policies, to send newsletters or marketing materials (if you opt in), and to customize your experience on our website. We also use non-personal information to monitor and analyze trends, website usage, and to improve its functionality.
Information Sharing
We do not sell, rent, or trade your personal information with third parties. We may share your information with trusted service providers who help us operate our website and deliver our services, such as email service providers and payment processors. These parties are subject to confidentiality agreements and use the information only for specified purposes. We may also disclose your information if required by law or to protect our rights or the safety of others.
Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Cookies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device when you visit our website. Cookies help us remember your preferences, analyze our website traffic, and customize our website content to your needs. You can set your browser to refuse cookies or alert you when cookies are being sent, but this may affect your ability to use some features of our website.
User Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including: Access to your personal information, correction of inaccurate information, deletion of your personal information, objection to the processing of your information, portability of your data, and withdrawal of your consent at any time. To exercise these rights, please contact us using the information provided at the end of this policy.
Children's Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take necessary steps to remove that information from our records.
Changes to Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes to the privacy policy on this page and indicate the date of update. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at: Al-Biaan Services, Al Rawdah District, Jeddah, Saudi Arabia. Email: privacy@albiaann.com, Phone: +966 54 365 4700.
By using our website and services, you agree to this privacy policy. If you have any questions, please do not hesitate to contact us.
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