Question 1

How do I get a quote for my move?

Accepted Answer

You can request a quote through our website by filling out the quote form, calling our customer service line, or visiting one of our offices. We'll need details about your move such as origin and destination addresses, the size of your home/office, and your preferred moving date to provide an accurate estimate.

Question 2

How far in advance should I book my move?

Accepted Answer

We recommend booking at least 2-4 weeks in advance for local moves and 6-8 weeks for international moves. During peak moving season (summer months), it's advisable to book even earlier. However, we understand that sometimes moves happen unexpectedly, and we do our best to accommodate last-minute requests.

Question 3

Do you provide insurance for my belongings during the move?

Accepted Answer

Yes, we offer moving insurance with full scratch & break guarantee. In case of any damage, we provide immediate material compensation. We issue official contracts and a tax invoice for every move for 100% transparency.

Question 4

Do you offer packing services or do I need to pack everything myself?

Accepted Answer

We offer comprehensive packing services tailored to your needs. You can choose full-service packing where our team packs all your belongings, partial packing for specific items or rooms, or you can do the packing yourself. We also provide high-quality packing materials for purchase if you prefer to pack on your own.

Question 5

What packing materials do you recommend for different types of items?

Accepted Answer

For fragile items like glassware and ceramics, we use Bubble wrap (packing) for each piece, 5-layer heavy-duty cartons, foam protection, stretch film roll, and packing blankets for large items. Plasma screen wrapping uses special anti-static materials. Our team provides complete guidance on the right materials for your specific items.

Question 6

How long does a typical residential move take?

Accepted Answer

The duration of a residential move depends on several factors including the size of your home, the amount of belongings, and the distance between locations. A small apartment move might be completed in 3-4 hours, while a larger home could take a full day or more. Long-distance moves typically take 1-5 days depending on the distance. We'll provide a time estimate specific to your situation during the quote process.

Question 7

Do you disassemble and reassemble furniture during the move?

Accepted Answer

Yes, our services include disassembly and reassembly including IKEA bedroom disassembly & assembly by an expert carpenter. We also dismantle split ACs without leaking. For very complex or specialized furniture, we may recommend consulting with the manufacturer.

Question 8

Can you perform commercial moves outside of business hours?

Accepted Answer

Yes, we specialize in after-hours and weekend commercial relocations to minimize disruption to your business operations. Many of our commercial clients prefer evening, overnight, or weekend moves to ensure they can resume business as quickly as possible. We can create a moving schedule that aligns with your specific business needs and timelines.

Question 9

How do you handle IT equipment and server relocations?

Accepted Answer

We have specialized teams trained in IT equipment relocation. For server rooms and sensitive technology, we follow stringent protocols including proper shutdown procedures, anti-static packaging, climate-controlled transportation, and careful reconnection. We can work with your IT department to ensure minimal downtime and proper handling of all equipment.

Question 10

What documentation do I need for an international move?

Accepted Answer

International moves typically require a detailed inventory of all items, customs documentation, visas, passports, and potentially specific permits depending on the destination country. Our international moving specialists will guide you through the exact requirements for your destination and help prepare all necessary paperwork to ensure a smooth customs clearance process.

🏠 Home Type	💰 Price
Q: How much does moving cost?	From 299 SAR
Q: How long does a move take?	2-4 hrs (flat)
Q: Is there a damage guarantee?	Yes, 100%
Q: Is disassembly included?	Yes, FREE
Q: Official contract + tax invoice?	Always included

【Al Biaan】 Jeddah Moving FAQ - Instant Answers ❓ | Price, Guarantee & Timeline | 25% OFF

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